The Plumbing Place

Lisa is the most knowledgeable person I have encountered in the business. I cannot believe how on target her recommendations were - and when it wasn’t quite right for me, she was able to come up with a solid alternative. I normally agonize over these choices but Lisa inspired such confidence. And all in 45 minutes! I was wowed. The Plumbing Place was the second place we visited. We felt like we were settling on fixtures at the first place. Here, Lisa is amazing. We got the right person. She is very knowledgeable and did not rush us. She gave us the advantage and disadvantages between different fixtures for our style of remodel. The plumber commented that we purchased high quality fixtures. She was very helpful, including questions after the sale.

Marianne Ferrier
3 Star
Quality products and nice staff but lacking in customer care follow up when products were faulty and had to be reordered. Didn’t appreciated having to make do with floor products when my ordered product was broken on delivery. Not good communication. Pity - I had heard good things but disappointed.
Thursday 5th June 2025

Shawn Mayers
5 Star
I have met the owner of The Plumbing Place, but I don’t have his contact info. If I did, I would write to him and tell him that you are probably the best customer service representative I have ever worked with, bar none. Your willingness to help, even years after our purchases are truly exemplary and it will keep us coming back to your store. We refer all our friends to The Plumbing Place, not only because of the quality products, but because you stand by them and help us fix even the smallest of issues.
Friday 1st December 2023

Elizabeth S
5 Star
Great selection of plumbing fixtures. It really helps to handle the items instead of selecting online. Most important the staff is highly knowledgeable and will give great advice. I purchased a new kitchen faucet here two years ago, it is working exceptionally well with no problems. My plumber could install it with ease, and it was several hundred dollars less expensive than the famous label brand I had been considering. Although they have those too if you want them. This place and their staff are amazing.
Saturday 22nd April 2023

Chuck Cowell
5 Star
The Plumbing Place was the second place we visited. We felt like we were settling on fixtures at the first place. Here, Lisa is amazing. We got the right person. She is very knowledgeable and did not rush us. She gave us the advantage and disadvantages between different fixtures for our style of remodel. The plumber commented that we purchased high quality fixtures. She was very helpful, including questions after the sale.
Wednesday 24th June 2020

Judith Boice
5 Star
I only wish I knew about the Plumbing Place when we built our home ~3 years ago. They have great fixtures and wonderful customer service. The owner John actually came to our home with one of his staff James to take care of swapping an item out that was incorrect from the factory. They even corrected plumbing issues causes by the plumbers we hired. You just do not see that kind of service today.
Saturday 9th September 2023